Question 1

Does this massager work on both 110V and 220V?

Accepted Answer

Please check the specific model specifications. We offer both 110V (US/Japan) and 220V (EU/UK) versions. Dual voltage models are also available for OEM orders.

Question 2

How does the shiatsu massage compare to professional massage?

Accepted Answer

Our 4D shiatsu technology replicates the kneading, pressing, and rolling techniques of a professional therapist. The 8 massage nodes provide deep tissue relief.

Question 3

Is it suitable for elderly users?

Accepted Answer

Yes, with adjustable intensity and gentle heat function. The ergonomic design makes it easy to operate. We recommend starting with the lowest intensity.

Question 4

What is the lead time for bulk orders?

Accepted Answer

Sample: 7-10 days. Mass production: 25-35 days after sample approval. Rush orders available upon request.

Question 5

Do you provide after-sales support?

Accepted Answer

Yes, we offer 1-year warranty, technical support, and 1% spare parts with bulk orders. Video guides available for troubleshooting.

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