Question 1

How does the bionic finger technology work?

Accepted Answer

The bionic finger design mimics real human finger pressure, providing a more natural and targeted kneading massage experience compared to traditional ball-type massagers.

Question 2

Is the white version available in other colors?

Accepted Answer

Yes, we offer OEM color customization. MOQ for custom colors is 500 units. Pantone color matching is available.

Question 3

What is the warranty period?

Accepted Answer

We provide a 1-year warranty covering manufacturing defects. Bulk orders include spare parts support.

Question 4

Can I get a sample before placing a bulk order?

Accepted Answer

Yes, sample orders are available. Sample lead time is 7-10 days. Sample cost can be refunded against bulk order.

Question 5

What shipping methods do you offer?

Accepted Answer

We offer FOB Ningbo/Shanghai, CIF, DDP, and express shipping (DHL, FedEx, UPS) for samples.

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