Question 1

What makes the butterfly design special?

Accepted Answer

The ergonomic butterfly shape conforms to the natural curvature of your spine, providing targeted massage to both sides of your back simultaneously while protecting the spine from direct pressure.

Question 2

How many heat settings are there?

Accepted Answer

3 heat levels ranging from 35-45°C. The infrared heat function can be used independently or combined with the massage function.

Question 3

Can I adjust the massage intensity?

Accepted Answer

Yes, the adjustable strap system allows you to control the pressure. You can also switch between clockwise and counterclockwise rotation directions.

Question 4

Is it safe to use on the lower back?

Accepted Answer

Yes, the butterfly design is specifically engineered for safe use on the entire back area, including the lower back. The spine groove prevents direct pressure on vertebrae.

Question 5

What is the warranty?

Accepted Answer

1-year manufacturer warranty. Bulk orders include 1% spare parts. Full after-sales technical support provided.

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